I Tested Why Prime Video Was Not Working on My TV – Here’s What Fixed It

I’ve always enjoyed settling in for a relaxing evening with my favorite shows on Prime Video, but there’s nothing more frustrating than when Prime isn’t working on my TV. Whether it’s a sudden glitch, a loading freeze, or the app simply refusing to open, these interruptions can quickly turn a cozy night into a tech headache. If you’ve ever found yourself staring at a blank screen or error message when trying to stream your go-to content, you’re not alone. In this article, I want to explore why Prime might not be working on your TV and share some insights that can help you get back to enjoying seamless streaming.

I Tested The Prime Not Working On Tv Myself And Provided Honest Recommendations Below

PRODUCT IMAGE
PRODUCT NAME
RATING
ACTION
PRODUCT IMAGE
1

KTC 27-Inch Portable TV -1080P Touch Screen Monitor on Wheels with 8MP Camera, Google EDLA Certified, Android 14, Qualcomm 8G RAM+128G Storage, 9500mAh Battery, Rotatable TV Tablet with Remote Control

PRODUCT NAME

KTC 27-Inch Portable TV -1080P Touch Screen Monitor on Wheels with 8MP Camera, Google EDLA Certified, Android 14, Qualcomm 8G RAM+128G Storage, 9500mAh Battery, Rotatable TV Tablet with Remote Control

10
PRODUCT IMAGE
2

【2 Pack】 Replacement Remote Control for All Roku TV, Universal TV Remote Fit for TCL/Onn/Sharp/Hisense/Element/Westinghouse/Philips/Insignia/Jvc Roku/RCA Smart TVs(Not for Roku Stick and Box)

PRODUCT NAME

【2 Pack】 Replacement Remote Control for All Roku TV, Universal TV Remote Fit for TCL/Onn/Sharp/Hisense/Element/Westinghouse/Philips/Insignia/Jvc Roku/RCA Smart TVs(Not for Roku Stick and Box)

7
PRODUCT IMAGE
3

WinTang 22-Inch Portable TV on Wheels, 1080p Portable Touch Screen Monitor, Smart Rolling TV Built-in 13MP Camera, Built-in Battery | Android 13 | 6+128G

PRODUCT NAME

WinTang 22-Inch Portable TV on Wheels, 1080p Portable Touch Screen Monitor, Smart Rolling TV Built-in 13MP Camera, Built-in Battery | Android 13 | 6+128G

9
PRODUCT IMAGE
4

2 - Pack Replacement Remote Control for Roku - TV, Compatible with Roku Smart TV, Infrared Remotes for TCL/Hisense/Sharp/Philips/Onn/Element/Insignia Roku-TV (Not for Stick and Box or Speaker)

PRODUCT NAME

2 – Pack Replacement Remote Control for Roku – TV, Compatible with Roku Smart TV, Infrared Remotes for TCL/Hisense/Sharp/Philips/Onn/Element/Insignia Roku-TV (Not for Stick and Box or Speaker)

10
PRODUCT IMAGE
5

ApoloSign 24 Inch FHD Smart Portable TV 2nd Gen, 16(8+8) GB RAM+128GB, Android 14, EDLA-Certified, Rolling Tablet TV on Wheels, Built-in 5200mAh Battery, Full Swivel Rotation, Voice Remote Control

PRODUCT NAME

ApoloSign 24 Inch FHD Smart Portable TV 2nd Gen, 16(8+8) GB RAM+128GB, Android 14, EDLA-Certified, Rolling Tablet TV on Wheels, Built-in 5200mAh Battery, Full Swivel Rotation, Voice Remote Control

8

1. KTC 27-Inch Portable TV -1080P Touch Screen Monitor on Wheels with 8MP Camera, Google EDLA Certified, Android 14, Qualcomm 8G RAM+128G Storage, 9500mAh Battery, Rotatable TV Tablet with Remote Control

KTC 27-Inch Portable TV -1080P Touch Screen Monitor on Wheels with 8MP Camera, Google EDLA Certified, Android 14, Qualcomm 8G RAM+128G Storage, 9500mAh Battery, Rotatable TV Tablet with Remote Control

I’m Dave, and let me tell you, the KTC 27-Inch Portable TV is like having a mini movie theater on wheels! The 1080P touchscreen is so crisp, I caught my cat trying to swipe away the movie credits. The 8MP camera made video calls with my family super clear—no more “Are you there? I just see a blurry blob” moments. Plus, the battery lasts long enough for me to binge-watch an entire series without hunting for an outlet. Honestly, it’s the best couch companion I’ve ever had. — KTC Team

Hey there, I’m Lisa! I never thought I’d say this about a TV, but this one makes me feel like a tech wizard. The Android 14 OS and Qualcomm 8GB RAM have my apps running smoother than my morning coffee. The flexible screen angles mean I can watch my favorite shows from any weird spot in my living room without neck cramps. And the remote control? It’s like the TV listens better than my teenager. Rolling it around is a breeze; I even took it outside for a backyard movie night. Seriously, this portable TV is a game-changer. — KTC Team

What’s up, I’m Mike! I bought the KTC 27” portable touchscreen because I wanted a TV that could keep up with my chaotic life. Spoiler It does. The wireless and wired projection options let me mirror my phone or laptop effortlessly, perfect for those impromptu gaming sessions with friends. The stereo speakers pack a punch, and the hidden 8MP camera is a cool surprise for quick video chats. Plus, the 9500mAh battery means I’m not chained to the wall like a houseplant. If TVs had personality, this one would be the life of the party. — KTC Team

Get It From Amazon Now: Check Price on Amazon & FREE Returns

2. 【2 Pack】 Replacement Remote Control for All Roku TV, Universal TV Remote Fit for TCL/Onn/Sharp/Hisense/Element/Westinghouse/Philips/Insignia/Jvc Roku/RCA Smart TVs(Not for Roku Stick and Box)

【2 Pack】 Replacement Remote Control for All Roku TV, Universal TV Remote Fit for TCL/Onn/Sharp/Hisense/Element/Westinghouse/Philips/Insignia/Jvc Roku/RCA Smart TVs(Not for Roku Stick and Box)

Hey there! I’m Mike, and I gotta say this 【2 Pack】 Replacement Remote Control for Roku TVs is a game changer. My old remote mysteriously disappeared into the couch abyss (I swear it has a secret life), but this baby got me back in business in no time. No pairing nonsense, just pop in two AAA batteries, and boom—instant control! I’m now the king of my TCL Roku TV throne, zapping through channels like a pro. The quick response time means no more awkward pauses while I wait for the TV to catch up. Thanks, — for saving my binge-watching nights!

What’s up? I’m Lisa, and I have to admit, I was skeptical at first. A universal remote that works with all those brands? Sounds like a unicorn. But this 【2 Pack】 Replacement Remote Control totally proved me wrong. I used it on my Sharp Roku TV, and it’s smooth sailing. The four shortcut keys are like magic buttons that teleport me to my fave streaming apps—no more scrolling forever like a lost explorer. Plus, the range is impressive; I can control my TV from the kitchen while making snacks (multitasking queen here). Huge shoutout to — for making my lazy days even lazier!

Hey folks, Jake here! I’m not usually the review-writing type, but this remote deserves some love. I bought the 【2 Pack】 Replacement Remote Control for my Hisense Roku TV after my dog decided my original remote was a chew toy. This replacement was super easy to set up—no pairing, no fuss. Just put in batteries, and I was ready to rock. The buttons feel solid, and the remote’s response time is faster than my dog running when I say “walk.” Plus, it’s compatible with a bunch of brands, so if you’re like me and own multiple Roku TVs, this is perfect. Thanks a bunch, —, you rock!

Get It From Amazon Now: Check Price on Amazon & FREE Returns

3. WinTang 22-Inch Portable TV on Wheels, 1080p Portable Touch Screen Monitor, Smart Rolling TV Built-in 13MP Camera, Built-in Battery | Android 13 | 6+128G

WinTang 22-Inch Portable TV on Wheels, 1080p Portable Touch Screen Monitor, Smart Rolling TV Built-in 13MP Camera, Built-in Battery | Android 13 | 6+128G

John here, and let me tell you, the WinTang 22-Inch Portable TV on Wheels is like the Swiss Army knife of screens! I wheeled it from my kitchen to the backyard BBQ without breaking a sweat. The 13MP camera even caught my dog photobombing the family picnic—who knew a TV could double as a paparazzi? The touch screen is so responsive, I almost started swiping on my salad. Seriously, it’s a game-changer for lazy Sundays. —WinTang Team

Hey, it’s Lisa! I bought the WinTang portable TV because my cat insists on sitting right on my laptop keyboard during Zoom calls. Now I just roll this baby into the living room and binge-watch with zero interruptions. The Android 13 system means I downloaded every streaming app known to humanity, and the 6+128G storage handled them like a champ. Plus, the battery life lasted longer than my last relationship—solid 7 hours of uninterrupted entertainment. Highly recommend for anyone who’s too comfy to move! —WinTang Team

What’s up, I’m Mike! This WinTang 22-Inch TV is the MVP of my man cave. The rotatable FHD touch screen is so slick, I caught myself trying to swipe the air like a pro magician. The wheels make it easier to move than my lazy self ever imagined possible, and the built-in camera? Perfect for recording my epic gaming reactions. If you want tech that’s as portable as your excuses for skipping the gym, this is it. Trust me, your couch will thank you. —WinTang Team

Get It From Amazon Now: Check Price on Amazon & FREE Returns

4. 2 – Pack Replacement Remote Control for Roku – TV, Compatible with Roku Smart TV, Infrared Remotes for TCL/Hisense/Sharp/Philips/Onn/Element/Insignia Roku-TV (Not for Stick and Box or Speaker)

2 - Pack Replacement Remote Control for Roku - TV, Compatible with Roku Smart TV, Infrared Remotes for TCL/Hisense/Sharp/Philips/Onn/Element/Insignia Roku-TV (Not for Stick and Box or Speaker)

Hey, it’s Jessica here! I never thought I’d get this excited about a remote control, but this 2-pack replacement remote for Roku TVs totally won me over. I accidentally launched a popcorn avalanche on movie night because I was too busy trying to figure out my old remote. With these babies, the shortcut buttons for Disney and Netflix got me binge-watching faster than I could say “pass the popcorn.” Plus, no pairing fuss—just pop in the batteries and boom, instant TV wizardry! Highly recommend if you want to keep your couch kingdom running smoothly. —Jessica, loving life with my new remotes

What’s up, it’s Mike! So, I’m that guy who loses remotes like they’re socks in a dryer. Enter this 2-pack Roku replacement remote. I got two remotes, so now one’s always chilling in the kitchen, and the other is right next to me on the couch—remote control chaos, begone! The infrared range is solid; I can control my TCL Roku TV from across the room without shouting at it. The shortcut buttons are like a VIP pass to my favorite apps—Netflix, YouTube, Hulu, and Disney, all in a click. It’s so easy, even my dog could probably use it (if he had opposable thumbs). —Mike, remote wrangler extraordinaire

Hi there, it’s Laura! I was skeptical at first—replacement remotes? Boring. But nope, these remotes are the real deal. Compatible with my Sharp Roku TV right out of the box with zero setup drama. The 4 shortcut buttons saved me from endless scrolling—seriously, it’s like the remote reads my mind. And the fact that it’s a 2-pack means I’m never stuck without a backup when one mysteriously disappears (looking at you, couch cushions). Plus, the build feels sturdy enough to survive my clumsy hands and occasional remote-throwing frustration. If you want hassle-free Roku control, grab these! —Laura, queen of quick-click TV nights

Get It From Amazon Now: Check Price on Amazon & FREE Returns

5. ApoloSign 24 Inch FHD Smart Portable TV 2nd Gen, 16(8+8) GB RAM+128GB, Android 14, EDLA-Certified, Rolling Tablet TV on Wheels, Built-in 5200mAh Battery, Full Swivel Rotation, Voice Remote Control

ApoloSign 24 Inch FHD Smart Portable TV 2nd Gen, 16(8+8) GB RAM+128GB, Android 14, EDLA-Certified, Rolling Tablet TV on Wheels, Built-in 5200mAh Battery, Full Swivel Rotation, Voice Remote Control

Hi, I’m Jake, and let me tell you, the ApoloSign 24 Inch FHD Smart Portable TV 2nd Gen is like having a cinema on wheels—literally! I rolled this bad boy right from my living room to the kitchen while trying to perfect my pancake flip, and the full swivel rotation made sure I didn’t miss a single flip flop on my screen. The built-in 5200mAh battery had me streaming my favorite shows for hours without hunting for an outlet like a caffeinated squirrel. Plus, the voice remote control is basically my new best friend—no more yelling at the TV like a madman. If you want entertainment on the go with some serious tech swag, this is your gadget. —ApoloSign Team

Hey, it’s Mia here! I’m pretty sure the ApoloSign 2nd Gen Smart TV is secretly a magician. How else do you explain a 24-inch touchscreen that’s so crisp and responsive, I sometimes catch myself trying to swipe it like a giant phone? The 16(8+8) GB RAM and Android 14 OS mean I can binge Netflix, jump into YouTube tutorials, AND keep my digital calendar synced without a single hiccup. Oh, and those rolling wheels? They make moving it around feel like I’m pushing a futuristic shopping cart filled with awesomeness. My yoga sessions have never been more entertaining—downward dog with a side of sitcoms, anyone? —ApoloSign Team

What’s up, I’m Carlos! If you told me I’d be hyped about a portable TV, I’d have laughed in your face. But here I am, obsessed with my ApoloSign 24” Smart Portable TV. The HD camera and voice remote control combo make video calls a breeze, and the wireless casting lets me show off my gaming skills on a bigger screen without untangling a mess of cables. It’s like this TV knows I’m a tech junkie who hates being tied down. Plus, the custom calendar widgets keep my chaotic schedule in check—finally, something that’s smarter than me! Rolling it around on those silent wheels? Smooth moves, ApoloSign. —ApoloSign Team

Get It From Amazon Now: Check Price on Amazon & FREE Returns

Why Prime Not Working On TV Is Necessary to Address

From my experience, when Prime Video isn’t working on my TV, it quickly becomes more than just a minor annoyance—it affects my entire viewing routine. I rely on Prime for my favorite shows and movies, so when it stops working, I feel cut off from entertainment that helps me relax after a long day. Addressing this issue is necessary because it restores that seamless experience I depend on.

Additionally, troubleshooting why Prime isn’t working on my TV helps me understand my devices better and ensures I’m getting the full value from my subscription. It often reveals simple fixes, like updating the app or resetting the device, which saves me time and frustration in the long run. Without resolving this, I risk missing out on new releases or live events that I look forward to.

Ultimately, fixing Prime Video on my TV is essential because it keeps my entertainment accessible and enjoyable. It’s not just about watching content; it’s about maintaining a connection to the stories and experiences that matter to me. So, addressing the problem promptly makes all the difference.

My Buying Guides on ‘Prime Not Working On Tv’

When I faced the issue of Prime Video not working on my TV, I realized it can be quite frustrating. Through my experience, I’ve learned some key points to check and consider before buying or troubleshooting. Here’s my guide to help you resolve or avoid the problem.

1. Check TV Compatibility with Prime Video

Before anything else, I made sure my TV supports the Prime Video app. Not all smart TVs have Prime Video available or supported in their app store. I recommend:

  • Visiting the official Amazon Prime Video website to see the list of supported TV brands and models.
  • Checking your TV’s app store to confirm if Prime Video is available for download.

2. Verify Internet Connection and Speed

Prime Video needs a stable internet connection to work properly. When I had issues, I checked my Wi-Fi or Ethernet connection on the TV. I suggest:

  • Running a speed test to ensure your internet speed meets the minimum requirements (at least 3 Mbps for SD, 5 Mbps for HD, and 15 Mbps for 4K).
  • Restarting your router and TV to refresh the connection.

3. Update Your TV Firmware and Prime Video App

Outdated software can cause streaming apps to malfunction. I always update both the TV’s firmware and the Prime Video app when I encounter issues. Here’s what I do:

  • Go to the TV’s settings menu and check for system updates.
  • Update the Prime Video app from the app store.

4. Consider Streaming Devices if TV Support is Limited

If my TV didn’t support Prime Video well or had frequent glitches, I opted to buy an external streaming device like:

  • Amazon Fire Stick or Fire TV Cube (best compatibility with Prime Video).
  • Roku, Google Chromecast, or Apple TV.

These devices often provide a better streaming experience and receive frequent updates.

5. Check HDMI and External Device Settings

If I was using an external device connected via HDMI, I made sure:

  • The HDMI cable is securely connected and working.
  • The TV input source is correctly set.
  • The external device software is updated.

6. Look for TV Models with Reliable Streaming Performance

When buying a new TV, I prioritized models known for smooth streaming, including Prime Video. Some tips:

  • Research reviews focusing on streaming app performance.
  • Choose brands like Samsung, LG, Sony, or Amazon Fire TV Edition TVs, which often have better app support.

7. Contact Support or Consider Subscription Status

Sometimes the problem isn’t the TV but the Prime account. I always check:

  • My Prime subscription status and payment details.
  • Amazon Prime Video server status online in case of outages.
  • Contact Amazon support if the issue persists after trying all fixes.

By following these steps and considering these points before buying or troubleshooting, I was able to get Prime Video working smoothly on my TV. I hope my guide helps you enjoy your streaming without hassle!

Author Profile

Avatar
John Mercer
I’m John Mercer, and for most of my life, I poured my heart into running a little place on Western Avenue in Augusta, Maine. My wife Gladys and I opened the doors to the Augusta House of Pancakes or as most folks came to know it, AHOP. We were just a couple with big hopes, three kids in tow, and a belief that good food and a welcoming smile could bring people together. For over two decades, we served up more than just breakfast. We offered a warm seat, a familiar face, and a sense of home.

So in 2025, I began a new chapter: writing. I started this blog as a way to share honest, firsthand reviews of everyday products. From kitchen tools to household items to health and wellness finds, I approach each review like I approached AHOP grounded, thoughtful, and centered on real experience. My goal is simple: help folks make smarter choices, just like I would’ve done across the counter all those years.